FAQs
Frequently Asked Questions.
Most of the frequently asked questions are answered here.
We provide a range of subscription options, including Basic, Plus, and Pro, each tailored to suit different needs and budgets. You can find comprehensive information about our pricing and packages on our dedicated page. Here’s a glimpse of what we offer:
Basic Subscription: Designed for those seeking essential features at an affordable price point. This plan provides access to our core services and is perfect for beginners.
Plus Subscription: A step up from the Basic plan, our Plus subscription offers additional features and enhanced benefits. It’s ideal for individuals or small businesses looking for more advanced functionality.
Premium Subscription: Our top-tier Pro subscription is designed for power users, professionals, or larger organizations with demanding requirements. This plan includes a comprehensive suite of features, advanced tools, and priority support.
To explore the full details and compare the pricing and features of each subscription, we encourage you to visit our pricing and packages page on our website. There, you’ll find a breakdown of what’s included in each plan and make an informed decision based on your specific needs.
No! we do not charge your credit card when you sign up, if you would like to continue using our services we will charge your card after a free 30-day trial to avoid any service interruption.
No! you are not bound to use our services nor there is any contract.
Absolutely! you can cancel your subscription anytime you want without any obligations, Note: Upon canceling your subscription if there are remaining days/months depending on your billing cycle you can use our software and your account will be deactivated automatically at the end of your billing cycle.
We are very clear about our service charges and billing, if you are not satisfied with our application you can simply cancel your subscription but we do not offer a refund. Upon canceling your subscription if there are remaining days/months depending on your billing cycle you can use our software and your account will be deactivated automatically at the end of your billing cycle, that’s why we offer this 30-day trial completely free and without any hidden charges. We want you to experience the full potential of iBookRides and ensure it’s the right fit for your business before you commit. So, get started today and discover the transformative power of our booking software.
Currently, we do not offer demos, but we do provide all first-time users with a complimentary 30-day trial. During this trial period, you will have unrestricted access to all the features of our platform. We strongly believe that our users should have the opportunity to experience and appreciate our software before committing to a subscription.
The safety and security of user data is a top priority for iBookRides. We have implemented stringent measures to ensure the protection of your information. Our application operates on a highly secure server, fortified with advanced firewall technology and reinforced with multiple layers of SSL encryption. These security measures guarantee the confidentiality and integrity of your data.
In addition to our robust security infrastructure, we have also implemented a comprehensive backup system. Your data is backed up on a daily basis, ensuring that any unforeseen incidents or data loss can be quickly mitigated. Our backup process runs once every 24 hours, guaranteeing that your information is safeguarded and can be easily restored if needed.
At iBookRides, we understand the importance of maintaining the privacy and security of our users’ data. Rest assured that we are committed to employing the latest technologies and best practices to ensure that your information remains secure at all times. For more details please read our privacy policy.
In order to enable direct credit card transactions from your website on our website reservation form, it is essential to have SSL Encryption/Certification implemented on your website. To set up SSL Encryption, you can get in touch with your website hosting provider. But why is this necessary? Well, there are several reasons:
Compliance with Industry Standards: By having SSL Encryption, you ensure that your website meets the Payment Card Industry (PCI) compliance regulations. These regulations are designed to safeguard sensitive credit card information and protect against unauthorized access or data breaches.
Customer Data Security: SSL Encryption plays a crucial role in ensuring the safety and security of your customers’ credit card details. It encrypts the data transmitted between your website and your customers’ browsers, making it extremely difficult for anyone to intercept or steal the information.
Trust and Confidence: When customers see the padlock symbol and “https://” in their browser’s address bar, they know that their connection with your website is secure. This builds trust and confidence in your business, reassuring customers that their sensitive information is being handled safely.
Legal and Liability Considerations: In many jurisdictions, there are legal requirements for businesses to protect customer data. By implementing SSL Encryption, you demonstrate your commitment to data security, reducing the risk of legal issues or liabilities related to data breaches.
Reputation and Brand Image: A strong focus on data security enhances your reputation and brand image. Customers are more likely to choose businesses that prioritize their privacy and take adequate measures to protect their information.
Remember, SSL Encryption is the industry standard for securing online transactions and protecting sensitive data. It is a necessary step to ensure the safety of your customers’ credit card information and maintain the integrity of your business.
Our booking form integration is designed to be user-friendly and simple to implement. We provide step-by-step instructions that make the process a breeze. However, if you find yourself encountering any difficulties, you can read our knowledge base article about how to install the booking form which we explained in detail, if you still need assistance then we recommend reaching out to your website developer for assistance. They will be more than capable of handling the task for you, ensuring seamless integration.
We invested considerable time and effort into developing this cutting-edge booking software to cater to the specific requirements of various ground transportation companies. However, we understand that different types of public transportation companies have unique needs that may not be fully met by our initial release. At our core, we are committed to being attentive to our users’ feedback. If we identify a highly valuable feature that would enhance our application, we will go above and beyond to incorporate it in the best possible manner. Our dedication lies in continually evolving our software to meet the demands and expectations of our valued users. We encourage you to share your feature requests with us through our dedicated feature-request page. Simply visit the page and submit your ideas. We value your input and look forward to incorporating new functionalities that will further enhance your experience with our booking software.
Currently, the development of iOS and Android applications is not yet completed; however, it is an integral part of our comprehensive roadmap plan. Rest assured, we are diligently working on bringing these applications to fruition to enhance the overall user experience. We will ensure timely updates are provided, and once the iOS and Android Apps are ready for release, we shall promptly inform you, our esteemed consumers. Your continued support and patience are greatly appreciated as we progress toward delivering the most optimal solution possible.
Our product is designed to be incredibly intuitive and user-friendly, providing clear explanations for all of its features. However, we understand that you may encounter challenges while configuring our booking system according to your specific requirements. Rest assured, our dedicated support team is always available to assist you in overcoming any hurdles you may face during the setup process. You can search our knowledge-base platform, contact us by chat OR email at info@ibookrides.com